Savannah Printing, Savannah Marketing, Hilton Head Printing

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Ordering :: FAQ


Can I upload my files before I make an order?
Do you offer embroidery services or t-shirt printing?
I don’t have a logo, can you design one for me?
Do you offer printing quotes online?
How do I convert my files from RGB to CMYK in Microsoft Publisher?
My image is 72dpi, will this print ok?
In printing, what does the term bleed mean?
What file types do you accept?


Can I upload my files before I make an order?
Sure, just go to our upload files page here.

Do you offer embroidery services or t-shirt printing?
Yes, these items can be found in our promotional items at the bottom.

I don’t have a logo, can you design one for me?
Absolutely, our graphic design team can create a logo unique to your business. For a graphic design quote, go here.

Do you offer printing quotes online?
A number of standard sized print items are in our promotional store. For custom printing quotes, go here.

How do I convert my files from RGB to CMYK in Microsoft Publisher?
To convert to CMYK in Publisher, choose Tools > Commercial Printing Tools > Color Printing and select Process colors (CMYK).

My image is 72dpi, will this print ok?
Generally, no. We do not recommend printing any image below 300 dpi. Generally, images as low as 225 dpi will print reasonably well, but we cannot guarantee quality images. Your image will appear fuzzy when the resolution gets below 200 dpi.  Please note that increasing the resolution in Photoshop (e.g. changing the resolution from 72 ppi to 300 ppi) does not add more total pixels to the image. You can only increase the resolution if you keep the total pixel dimensions the same.

In printing, what does the term bleed mean?
Bleed refers to printing that goes beyond the edge of the printed material after trimming. Bleed is area that gives the printer that small amount of space to move around paper and design inconsistencies. If you have images or backgrounds that you want to bleed off the edge of your document, then you must design your job larger than the final cut size. Bleeds are generally .125″ larger on all four sides. For example, artwork for a 4″ x 6″ postcard should extend to 4.25″ x 6.25″. If your item does NOT bleed then file size can be exact document size, no need to add.

What file types do you accept?
We accept the following file formats:

ILLUSTRATOR: Convert ALL type to “outlines” and embed all images.
PHOTOSHOP: Files must be CMYK or grayscale at 300 dpi or higher. If possible, send layered files (not flattened).
QUARK XPRESS 5.0: Send ALL supporting files (images, fonts) placed or used in the document. Quark XPress has a function, “Collect for output” which will automatically collect this for you.
PAGEMAKER 7.0: Send ALL supporting files (images, fonts) used in the document.
FREEHAND: Convert ALL type to “paths.” Send ALL supporting files (images, fonts) used in the document.
COREL DRAW: Must be exported into Illustrator. Convert ALL type to “curves.” Send ALL supporting files (images, fonts) used in the document.
IN DESIGN: Convert ALL type to “outlines.” Send ALL supporting files (images, fonts) used in the document. In Design has a function, “Package for print” which will automatically collect these files for you.
ACROBAT PDF: All type should get converted to outlines, if possible, before a PDF file is created. When creating a PDF, remember to include .125″ on all sides if the artwork bleeds, convert colors to CMYK, no compression settings for graphics.
FILE TYPES/FORMATS WHICH MAY REQUIRE ADDITIONAL PREPARATION Microsoft Publisher
Microsoft Word
Microsoft PowerPoint
JPEG files
PDF files
GIF files
BMP files

Promotional Items

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